Employee injuries, and even fatalities, are unfortunately a common occurrence in the United States. According to the Occupational Safety and Health Administration (OSHA), 5,190 workers — or an average of 15.03 per day — died on the job in…
Sedgwick’s industry experts and thought leaders are committed to keeping our clients informed on emerging challenges, opportunities and industry news. We’re excited to introduce our Connect 2024 list, which highlights major industry trends and issues…
As we wrap up 2023, we’re presented with an opportunity to reflect on the new and unexpected challenges our clients faced this year — and their resilience along the way. Employers, risk management and human resource professionals, brokers and c…
Whether a company holds and acts in accordance with environmental, social and governance (ESG) principles is no longer a shiny bonus — it’s table stakes for many companies. Prioritizing ESG impacts reputation, influence and engagement with a va…
The claims industry is dedicated to taking care of people, so front-line customer service roles are among our most critical jobs. The functional name may differ across organizations — call center, service center, contact center — but the …
According to the Pew Research Center, millions of Baby Boomers are retiring each year — leaving critical gaps in the U.S. labor force. In this podcast, Katey Bey, head of global total rewards and Josh Smith, head of Americas CR & global head of…
The frequency of litigation in liability insurance claims is increasing incrementally as impacts of the COVID-19 pandemic subside. While litigation remains a small percentage of overall claim volume, the cost of resolving those claims is disproportio…
Contributing experts: Jeff Byxbe, senior risk services consultant and Michael Dougherty, director, risk services As is expected for the tenure of a Democratic president, the U.S. Department of Labor’s Occupational Health and Safety Administration (…
We know that transparent and robust data helps drive the best claims outcomes, but many employers have discovered that while the data is available, without the right partner, it can be difficult to get to the actionable information needed to drive im…
Insurance is an effective financial tool allowing entities to transfer risk to a third party, providing protection from profit and loss (P&L) volatility and enabling growth by allowing other risks to be absorbed, while insurable risks are hedged. Oft…
The California Association of Joint Power Authorities (CAJPA) will host their fall conference September 12-15 in Lake Tahoe, California. This event is a space for over 1,000 pooling professionals from all across the state to connect with general mana…
The RIMS Canada Council will host the 2023 Canada RIMS Conference September 11-14 in Ottawa. An array of risk managers across a variety of industries will come together to connect on all things risk management. There will be many opportunities to eng…
Artificial intelligence (AI) has been utilized for some time now in the pharmacy setting, but it has evolved significantly in recent years. So much so that pharmacies can better predict drug effectiveness, identify potential side effects, quicken tim…
In the modern digital era, technology is transforming industries across the board, and claims management is no exception. By harnessing the power of technology, organisations can streamline processes, standardise colleague experiences and ensure seam…
The U.S. Department of Labor’s Occupational Safety and Health Administration (OSHA) recently announced a new national emphasis program to improve workplace safety in warehouses, processing facilities, distribution centers and high-risk retail establi…